Frequently Asked Questions
About the Project
I am a 91 Express Lanes account holder but still received a violation. What should I do?
You probably received the violation because the vehicle is not listed on your account or your account did not have sufficient funds to pay the toll. You can check the status of your account on this website by going to My Dashboard and making sure all your account and vehicle information is current.
Didn’t find the answer that you were looking for?
Contact Customer Service using the options below.
In Person
405 Express Lanes Customer Service Center
Hours: 8:00 a.m. - 6:00 p.m
Monday through Friday
OCTA Store
Hours: 8:00 a.m. - 5:00 p.m
Monday through Friday
Phone
Mail
Mailing Address
405 Express Lanes
P.O. Box 2177
Costa Mesa, CA 92628
P.O. Box 2177
Costa Mesa, CA 92628