Frequently Asked Questions
Managing My Account
What if I forgot my password?
NEEDS UPDATE
Click on Forgot Password located below the text field to enter password on the Login screen, then enter your Username and registered email address and click on the ‘Send Reset Link’ button. The link to reset your password will be sent to your registered email address.
Didn’t find the answer that you were looking for?
Contact Customer Service using the options below.
In Person
405 Express Lanes Customer Service Center
Hours: 8:00 a.m. - 6:00 p.m
Monday through Friday
OCTA Store
Hours: 8:00 a.m. - 5:00 p.m
Monday through Friday
Phone
Mail
Mailing Address
405 Express Lanes
P.O. Box 2177
Costa Mesa, CA 92628
P.O. Box 2177
Costa Mesa, CA 92628