Frequently Asked Questions
Managing My Account
What if I forgot my username?
NEEDS UPDATE
Click on Forgot Username, then enter your Account Number and registered email address. An email containing the username will be sent to the email address associated with the account.
Didn’t find the answer that you were looking for?
Contact Customer Service using the options below.
In Person
405 Express Lanes Customer Service Center
Hours: 8:00 a.m. - 6:00 p.m
Monday through Friday
OCTA Store
Hours: 8:00 a.m. - 5:00 p.m
Monday through Friday
Phone
Mail
Mailing Address
405 Express Lanes
P.O. Box 2177
Costa Mesa, CA 92628
P.O. Box 2177
Costa Mesa, CA 92628