Frequently Asked Questions

Managing My Account

What if I have a rental car?

You can use a switchable transponder in a rental vehicle by adding the plate number to your account online for the period of time you will have the vehicle. If you do not have a switchable transponder, log into your account to order one. If the plate is not listed on your account and the transponder is not read, the transaction will be processed as a toll evasion violation, which may be subject to penalties by the 91 Express Lanes and/or the rental company.

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Contact Customer Service using the options below.

In Person
405 Express Lanes Customer Service Center

Hours: 8:00 a.m. - 6:00 p.m
Monday through Friday


OCTA Store

Hours: 8:00 a.m. - 5:00 p.m
Monday through Friday

Phone

Hours: 8:00 a.m. - 6:00 p.m
Monday through Friday

Mail
Mailing Address
405 Express Lanes
P.O. Box 2177
Costa Mesa, CA 92628